Liz Jazwiec, speaker and author of "Service Excellence Is as Easy as PIE" explains why creating a memorable customer experience is not nearly as difficult or expensive as many business owners think.
Kathy Bromage, senior vice president and chief marketing officer at The Hartford, discusses the company's 2014 Small Business Success Study.Bromage reports that small business owners define success in surprising ways. And, she discusses why the majority of business owners are not planning on hiring in the near future.
Ryan Blair ViSalus CEO shares lessons that he learned on his journey from a troubled teenager to immensely successful entrepreneur.
In the business world, change is inevitable and successfully navigating it is essential. David Pottruck, former Charles Schwab CEO and author of "Stacking the Deck" provides insights principles that any size business can apply to overcome resistance to change.
B Lab's Katie Kerr explains how operating as a benefit corporation and becoming a Certified B Corporation can benefit both businesses and local communities.
Employees are the most vital asset of every business. Engaged and empowered employees can spell the difference between success and failure. Michael Houlihan, founder of Barefoot Wines, provides tips on how to spot complacent employees and advice on how to engage and energize them.
David Adler, CEO of BizBash, describes how he launched his event-planning and networking business and shares insights to help other small business owners succeed. He also provides tips on how a small business can take its events to the next level.
Social media has moved from a novelty to a necessity for every successful business in only a few short years. Ted Coine, author of "A World Gone Social" shares insights into this new social age. Coine also provides guidance on how to adapt and embrace social media.
Fort Houston, located in Nashville, TN, is an exciting venture that provides a collaborative environment where artists of all types can receive mentoring, support and space to create. CT was able to partake of this creative and eclectic environment during the filming of our most recent commercial. Now, Ryan Schemmel reveals the inspiration behind Fort Houston and the challenges that he's overcome to get his unique business off the ground.
Alan C. Fox, author of "People Tools for Business" shares insights for dealing with employees and customers, ranging from the well-known to the contrarian.