"Hug Your Haters" author Jay Baer explains why listening to customer complaints and earnestly working to address them not only wins back those people but sets the stage for better customer service across the board.

Moonshot! author John Sculley joins us to explain where he sees the next billion-dollar companies coming from

Should your business take on a bold new direction or project? "Advancing Innovation" author Patrick J. Stroh offers strategic advice on how to evaluate alternatives.

Erik Knight of SimpleWAN explains how badly most small business owners are failing to protect their data from hackers.

SoloPro founder Tommy Sowers explains how his "commission free" concept makes his business the Uber of the real estate world, can save buyers and sellers a lot of money and still make real estate agents happy.

Desi Desormeaux of 7-Eleven explains Operation Take Command, an opportunity for a U.S. military veteran to be awarded a 7-Eleven franchise and have the franchise fee waived.

Urban Stems Co-Founder Jeff Sheely explains how he and his former college roommate created a quality flower delivery service that can have a bouquet at someone's door in an hour.

"Unstoppable" author Gigi Stetler shares her difficult but determined path to entrepreneurial success, why she still believes women are at a disadvantage in the business world and the most important ingredient in the success of any entrepreneur.

Natalie MacNeil, author of The Conquer Kit, offers tips for female entrepreneurs to better organize and plan for success.